Readout
Rollout usage review
Six to eight weeks after an employee experience app goes live, we read who actually opened it, who stopped, and where the first-week spike hid a quiet second month.
A new employee experience app often looks busy in week one because managers were asked to log in during the town hall. By week six the picture is different: some sites still open the check-in, others never got past the first password reset. This review is timed for that second look.
Scope
We take the go-live date you name and the following six to eight weeks. We read first-open rates, repeat use, and the points where people drop out — a language toggle that was off, a contractor group missing from the roster, a plant with poor mobile signal in the canteen where the QR code was posted.
The write-up is shorter than the flagship ninety-day review. It is meant for the programme owner and the vendor manager sitting in the same room, so that “adoption” is replaced with named groups who did or did not return.
Exclusions
We do not run training sessions for staff, rewrite your launch emails, or score the vendor. If you want comment themes from a first pulse sitting inside the new app, say so; that can be added as a defined extra, not assumed.
Timing
Start this work after week six, not during launch week. If a festive holiday ate half the window, we will say so on the page rather than treating the gap as rejection of the app.
Fees start at MYR 5,600 for a single app and a straightforward roster. Write with the go-live date and a rough headcount by site.